frequently asked questions

For Family, Newborn, Senior, Weddings, etc.


How will I be able to retrieve and access my photos?

  A digital download will be sent via email to you. I will simply send you pin number via email that will enable you to download your session images right into your computer! Instant access, no waiting on the mail, loss, or faulty CD!  Please remember to back up your images, either to an external hard drive, thumb drive, or some other source! As your photos will be deleted in a timely manner.

What is your turn around time for my online gallery/digital download? 

Generally speaking, for weddings 4-6 weeks. Other sessions such as family, newborn, senior, etc will be 1-2 weeks. Busier times (i.e. holiday season, or just when I am crazy-busy!) may be a bit longer. Please take this into consideration as you schedule your appointment. Rush charges are optional. 

Do you touch up all the images in our image download?

Yes, I do. Every image I deliver is edited to a style constant with what you see in the images on my blog and gallery. This involves color correction, sharpening, exposure adjustment, linear curve adjustments, and other corrections. If you desire heavy edits to the face, please communicate that with me before or after your session. I prefer to keep my facial edits close to nothing, to keep you from looking unnatural, but will accommodate your needs.

Do I get to see every shot you take? 

I will go through the images I’ve shot and choose the ones I feel best to represent my best work and photographic style. When I release your images over to you, those images become advertisements for my business to your family and friends, so naturally.. I will not include any images that don’t meet my standards as an artist.

Do you back up our images?

Yes! In my contract, it states that I will keep your photos for up to 6 months. Please make sure you download and save your own photos to your own platform. It is your responsibility to protect and save your images. 

I remember you taking a specific image at our session; Why don’t I see it in the gallery?

You will only see the best images from our session.  This means only the icing on the cake!

What time of day will our session be?

To ensure the best possible custom photography experience all outdoor portraits & family sessions are scheduled to take place approximately one hour after sunrise and an hour before sunset. (May vary, please email me.)  With the exception of indoor newborn photo sessions and head shots any time of day is acceptable and can be fit to your needs.

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We need to reschedule, what’s your policy?

If something comes up and you need to reschedule please let me know 24 hours before the session, As well as referring to your contract. 

Do you shoot black and white? 

  I shoot everything in color and transfer images to black and white in post-production. This gives me enormous creative freedom, because any image you like in color can be transferred to black and white and vice versa.

How do I book a session with you?

Click this button! Easy peezy. If you have any issues, please contact Aubree @ aubreedellaphotography@gmail.com